Bug 192 - 2.2.3. Synchronisation problems on several Android devices
Summary: 2.2.3. Synchronisation problems on several Android devices
Alias: None
Product: ZeXtras
Classification: Unclassified
Component: ZxMobile (show other bugs)
Version: 2.2.3
Hardware: Virtual Infrastructure - Other (specify in description) SLES 11 - 64bit
: Normal normal
Assignee: ZeXtras Bugzilla Admin
QA Contact:
Depends on:
Reported: 2016-04-13 06:12 CEST by Ludo Lenière
Modified: 2016-04-13 15:56 CEST (History)
1 user (show)

See Also:
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Zimbra Version: 6.0.8


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Description Ludo Lenière 2016-04-13 06:12:16 CEST
I'm running 8.6.0_GA_1169 op SuSE SLESS 11. Worked perfectly for some years. After installing Zextras 2.2.3. several Android devices refuse to synchronise mail, contacts etc.. Using Touchdown for Smartphone as a client. After retrying to synchronise several times it works again for a very short time. Is reverting to 2.2.2 an option?
Comment 1 Cine 2016-04-13 15:56:13 CEST
Hello Ludo,

could you please open a Support Ticket reporting the information mentioned in sections 3.1 and 3.7 of the "How to report a ZeXtras Suite issue" found at https://wiki.zextras.com/wiki/How_to_report_a_ZeXtras_Suite_issue, including a debug-level account logger for one or more affected mailboxes?

Downgrading is not officially supported, and albeit going from 2.2.3 back to 2.2.2 shouldn't cause any issue we cannot guarantee nor endorse such action...