Bug 216 - ZxBackup does not send any reports
Summary: ZxBackup does not send any reports
Status: UNCONFIRMED
Alias: None
Product: ZeXtras
Classification: Unclassified
Component: ZxBackup (show other bugs)
Version: 2.4.1
Hardware: Virtual Infrastructure - Other (specify in description) Linux
: Normal normal
Assignee: ZeXtras Bugzilla Admin
QA Contact:
URL:
Depends on:
Blocks:
 
Reported: 2017-01-16 21:11 CET by David Sommerseth
Modified: 2017-01-16 21:31 CET (History)
0 users

See Also:
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Zimlet Chat version: ---
Zimbra Version: 8.7.0


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Description David Sommerseth 2017-01-16 21:11:51 CET
A while ago, ZxBackup suddenly stopped sending reports when it starts its automated runs.  There are no traces in neither the web-based admin UI nor Lmtp reports in /opt/zimbra/log/mailbox.log.

The only traces I've found in mailbox.log are:
--------------------------------------------------------------------------
2017-01-16 04:01:08,824 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 52dd0e30-e2ac-4c82-ae12-eb645749d840.
2017-01-16 04:01:08,831 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 0a431821-2832-4965-bba8-4bbd114015ca.
2017-01-16 04:01:08,854 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 94efb83f-3d3d-4cbe-a1c1-72fc709b029f.
2017-01-16 04:01:12,389 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account a01ebe10-12a8-4b62-9913-32d107cbebb3.
2017-01-16 04:01:13,405 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 78ea8965-4291-440b-a8fa-687f97bb4777.
2017-01-16 04:01:13,528 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 88141b36-ed15-4cee-8308-a3ebc9c1763c.
2017-01-16 04:01:13,777 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 6b8bb0d0-4346-4492-8d1c-73414f0b8b4b.
2017-01-16 04:01:15,501 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 3f796ddd-7931-4952-abcb-e08642de8dbc.
2017-01-16 04:01:16,603 INFO  [ZeXtras Backup Account Visitor] [] extensions - Starting Smart Scan for account 39f02abb-2768-4131-b5ff-e71ea7441c28.
2017-01-16 04:01:18,284 INFO  [Smart Scan] [] extensions - Starting SmartScan for zimbra configurations.
--------------------------------------------------------------------------

Backups seems to happen, just the reports are completely missing.


I'm willing to do debugging on this system if I get some guidance.
Comment 1 David Sommerseth 2017-01-16 21:31:06 CET
Some more details:

----------------------------------------------------------------------------------------------------------------------
[zimbra@zimbra ~]$ zxsuite backup getBackupInfo

        exists                                              true
        readable                                            true
        valid                                               true
        empty                                               false
        lockok                                              true
        writable                                            true
        caseSensitive                                       true
        backupStat                              
            scan                                    
                firstScan                                                   2016-01-03 23:54:52 CET
                firstZeXtrasBuild                                           69f6eca0055057a8582259b01dcb588d0c51ee76
                firstZimbraVersion                                          8.6.0
                numNewAccounts                                              0
                numBackupedItems                                            78939
                numSkippedAccounts                                          0
                numCheckedItems                                             170
                firstZeXtrasVersion                                         2.2.0
                lastZimbraVersion                                           8.7.0
                numActiveBackupedAccounts                                   9
                numContentFiles                                             0
                numUpAccounts                                               4
                lastScan                                                    2017-01-16 04:01:00 CET
                lastZeXtrasBuild                                            ae9376b25732296284dee82550a71d948520ee08
                numNewItems                                                 0
                lastDeepScan                                                0
                numDeletedAccounts                                          0
                numCheckedAccounts                                          9
                itemsPerSecond                                              9
                numDeletedItems                                             0
                lastZeXtrasVersion                                          2.4.2
                numUpItems                                                  1
            purge                                   
                numTotalAccounts                                            0
                numPurgedItems                                              0
                numPurgedAccounts                                           0
                numCheckedItems                                             184132
                numPurgedServerConf                                         0
                numCheckedAccounts                                          9
                itemsPerSecond                                              118
                numPurgedDigests                                            0
        dataPath                                            


[zimbra@zimbra ~]$ 
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