Bug 57 - Real Time Scanner makes mailboxd unresponsive
Summary: Real Time Scanner makes mailboxd unresponsive
Alias: None
Product: ZeXtras
Classification: Unclassified
Component: ZxBackup (show other bugs)
Version: 1.6.5
Hardware: -- Ubuntu10 - 64bit
: Normal critical
Assignee: ZeXtras Bugzilla Admin
QA Contact:
Depends on:
Reported: 2013-01-11 13:37 CET by Toni Garcia
Modified: 2013-03-15 14:03 CET (History)
1 user (show)

See Also:
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Zimlet Chat version: ---
Zimbra Version: ANY


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Description Toni Garcia 2013-01-11 13:37:11 CET
Today we experienced a unresponsive mailboxd behaviour.

While "zmcontrol status" reports services are ok, until Real Time Scanner has been disabled, clients can't connect.

Other services were working perfectly, as MTA (postfix) was sending and receiving mail.

I don't know whats the relevant information to debug it, so i'm uploading mailbox.log
Comment 1 Cine 2013-01-11 13:44:51 CET
Hello Toni,

did you receive any notifications reporting a high number of backup operations in the operation queue?
Comment 2 Toni Garcia 2013-01-14 09:03:37 CET
The only notification i can see is that regarding server load too high.

Usually, this server load doesn't represent a real problem, so we ignored it.