Bugzilla – Bug 59
When compose mail to Outlook and reply using Mobile, the forwarded email is corrupt
Last modified: 2013-03-15 14:00:53 CET
Created attachment 10 [details]
the result of a forwarg/reply email
How to reproduce:
mobile: ICS 4.0.4 or Jelly Bean 4.1.2 (Google Nexus)
Zimbra 7.2.1 OSE (RHAS 6)
Compose an email using Outlook 2007
the recipient reply using Android 4.0.4 or 4.1.2 (tick "include previous email")
the email forwarded is not correct.
please send a copy of the original email in .eml format to email@example.com.
Also, please confirm the ZeXtras Suite version in use: the bug has been opened for version 1.7.2 but the attachment headers state that X-ZxMobile-Version: 1.6.5.
Same thing with Zmobile 1.8.0 and Zimbra 7.2.2 OSE.
I send you the original email :)
we are checking the issue right now, but to give a final response we need a debug log of the error.
Please configure an account logger as described at http://wiki.zextras.com/wiki/ZxMobile_Troubleshooting#Account_Loggers_and_Mobile_Troubleshooting, reproduce the issue and send the related log to firstname.lastname@example.org.
Please don't post the log here as it will contain full email addresses and other undisclosable data. Also, please don't edit the log before sending it.
The logs are being analyzed by the dev team, I'll update this report ASAP
ZxMobile bug confirmed.
The devs are solving it as we speak and the fix will be pushed to the production tree for ZeXtras Suite 1.8.1
Thank you for the report,
I can confirm also in ZCS 8.0.2_GA_5569 with ZeXtras 1.8.1
X-Mailer header in the original messages is:
X-Mailer: Microsoft Office Outlook, Build 11.0.5510
I'll send a debug trace to email@example.com
Bug confirmed for ZeXtras Suite 1.8.1, a fix has been pushed to the production tree and will be included in ZeXtras Suite 1.8.2
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